Privacy is important. Our policy is similar to any business that respects its clients. Here are more details about how we use the information you may provide us, what we do with it and how to correct any mistakes.
The information we collect
The types of personal information collected is common and related to the services we offer. Typically, your name, address, email, phone and/or credit/debit card numbers if necessary for the service(s) or request(s) you may have.
How we use information
We use the information you provide about yourself (and/or others if relevant, such as for a gift or group) only for the purpose you intended. We do not share this information with outside parties except to trusted third parties who assist us and only to the extent necessary to complete its purpose. Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company or individual for any reason whatsoever other than for the express purpose of delivering the service requested.
We may use non-identifying and aggregate information to better design our website and improve our services.
The email you provide us may be used to, other than previously mentioned, send you our company newsletter. You can subscribe or unsubscribe from our mailing list at any time upon request. There is a link in our newsletter specifically to remove yourself from our mailing list.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. Online, sensitive/credit information will be secured by appropriate encryption. This information will not remain on our servers and will be otherwise kept only for as long as necessary to provide the service(s) you requested from us.
Protecting the privacy of children is especially important. Our clients must be 18 years old or more. Many clients have and bring children, of course. However, we do not collect or maintain information about the children nor from any other individuals that we know are under 18 years old.
Need to access or correct your information
You can verify your information by using the same means this information was provided to us. In case of an email newsletter listing, you can verify, correct, add to, or erase the information by following the link at this effect in the newsletter.
You can also correct factual errors in any of your information by contacting us by phone, contact form, or email with a request that credibly shows error.
To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
Heather Mountain Lodge & Cabins
Toll free +1 866 344 7490
International +1 250 344 7490
Box 401, Golden BC, Canada V0A 1H0